NexioLearn - Mobile Game Marketing & IT Training Platform

Information We Collect

At NexioLearn, we collect information that helps us provide better mobile game marketing education and services. This includes data you provide directly when creating accounts, enrolling in courses, or contacting our team.

Personal Information

Name, email address, and contact details when you register

Educational background and professional experience for course customization

Payment information processed through secure third-party providers

Communication preferences and course interests

Usage Data

We automatically collect information about how you interact with our platform. This includes course progress, time spent on lessons, quiz results, and which marketing strategies you find most engaging. We also track technical information like device type, browser version, and IP address to ensure our platform works smoothly across different devices.

We never collect sensitive personal data like social security numbers, financial account details, or health information beyond what's necessary for our educational services.

How We Use Your Information

Your information helps us create personalized learning experiences and improve our mobile game marketing courses. We analyze learning patterns to identify which teaching methods work best and adjust our content accordingly.

Deliver course content and track your learning progress

Send important updates about your courses and new learning opportunities

Provide technical support and respond to your questions

Improve our platform based on user behavior and feedback

Prevent fraud and maintain platform security

We occasionally use aggregated, anonymous data to create industry reports about mobile game marketing trends. This helps the broader gaming community understand market developments, but individual users are never identifiable in these reports.

Information Sharing and Disclosure

We don't sell your personal information to third parties. However, we work with carefully selected partners to provide you with the best learning experience possible.

Service Providers

We share information with companies that help us operate NexioLearn, including cloud hosting providers, payment processors, and email service providers. These partners are contractually obligated to protect your information and can only use it for the specific services they provide to us.

Legal Requirements

Sometimes we're required to disclose information due to legal obligations, such as complying with valid court orders or protecting against fraud. We'll notify you about such requests unless prohibited by law.

If NexioLearn is acquired by another company or undergoes a business transition, your information may be transferred as part of that transaction. We'll notify all users before any such transfer occurs.

Data Security and Protection

We implement multiple layers of security to protect your personal information. Our systems use industry-standard encryption, secure data centers, and regular security audits to prevent unauthorized access.

SSL encryption for all data transmission

Regular security assessments and penetration testing

Limited access controls - only authorized personnel can access user data

Secure backup systems with encrypted storage

Incident response procedures for potential security breaches

While we take security seriously, no system is completely foolproof. We encourage users to choose strong passwords and log out of shared devices. If you notice any suspicious activity on your account, contact us immediately.

Your Rights and Choices

You have significant control over your personal information. As a NexioLearn user, you can access, modify, or delete your data at any time through your account settings or by contacting our support team.

Access and Correction

You can view and update most of your personal information directly in your account dashboard. This includes contact details, communication preferences, and course selections. For information that's not easily accessible through your account, just send us a request and we'll provide it within 30 days.

Data Deletion

If you want to delete your account and personal information, we'll honor that request. Keep in mind that some information may need to be retained for legal or business purposes, such as transaction records for tax compliance. We'll explain what can and cannot be deleted when you make your request.

Opt out of marketing emails while keeping account active

Export your course progress and certificates

Restrict how we process certain types of information

Object to automated decision-making processes

Data Retention and International Transfers

We keep your information only as long as necessary to provide our services and comply with legal obligations. Course progress and certificates are typically retained for seven years after account closure to support your professional development needs.

Since we serve students globally, your information may be processed in countries outside Austria, including the United States where some of our technology partners operate. We ensure these transfers comply with applicable data protection laws and include appropriate safeguards.

Retention Periods

Active account data: Retained while account is active plus 2 years

Course completion records: 7 years for certification purposes

Payment information: As required by financial regulations

Marketing communications: Until you unsubscribe

Cookies and Tracking Technologies

Like most educational platforms, we use cookies and similar technologies to enhance your learning experience. These small files help us remember your preferences, track course progress, and analyze how our platform is being used.

You can control cookie settings through your browser, though disabling certain cookies might affect platform functionality. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until you delete them or they expire).

We don't use cookies for intrusive advertising or selling your data to marketers. Our tracking focuses on improving educational outcomes and platform performance.

Changes to This Policy

Privacy regulations and our business practices evolve over time. When we make significant changes to this policy, we'll notify all users via email and prominent notices on our platform. Minor clarifications or formatting changes might not trigger notifications, but we'll always post the updated policy with a clear revision date.

We encourage you to review this policy periodically, especially before providing new types of personal information. Your continued use of NexioLearn after policy changes indicates your acceptance of the updated terms.

Privacy Policy